Janet and I travel a lot. Big surprise. Most of it is international — I've passed through so many Customs and Border Protection immigration checkpoints that agents have to flip through a dozen pages before they find a blank one to stamp. And my passport is only a few years old. Yet for a long time, I never bothered with Global Entry. The CBP agents had gotten so efficient at processing planeful after planeful of returning Americans that I rarely waited more than fifteen minutes to get through. I could reach the baggage carousel before my luggage. Good enough.

Then came the occasional arrival push — our flight plus three others, half the CBP stations inexplicably unmanned — and the fifteen-minute wait turned into an hour-long delay. That's when Global Entry started looking like a reasonable investment rather than a convenience for people with more money than patience. I finally applied, and I'm glad I did. Here's what you need to know.

What It Is & Who Should Get It
01

The Basic Proposition

Global Entry is a CBP program that expedites your reentry processing into the U.S. after international travel. Instead of queuing up with everyone else to get your passport stamped, you go directly to a dedicated kiosk — or now, use a mobile app — scan your passport and fingerprints, stand still for a few seconds while the facial recognition system does its thing, and you're done. The whole process takes under a minute. Then you go get your luggage like a normal person.

If you travel internationally more than once every few years, Global Entry is worth it. The current fee is $120 for five years — the first increase since the program launched in 2008, which tells you something about the value. That's $24 a year, or roughly the cost of a mediocre airport sandwich. There's also a meaningful bonus: Global Entry includes TSA PreCheck, which means expedited screening on domestic departures as well. You're not just buying faster arrivals — you're buying a smoother trip in both directions. If you already have TSA PreCheck, your new Global Entry number becomes the known traveler number for both programs — your old number and membership get retired. And when you renew your Global Entry membership, it automatically renews your TSA PreCheck membership as well.

One Important Caveat
If you have a criminal record, an outstanding warrant, or any pending criminal charges — including DUI — you may not be eligible. These aren't automatic disqualifiers, but check with CBP before putting up the $120 application fee. It's non-refundable even if you're denied.
The Application Process
02

Applying: Easier Than It Sounds

The application is a three-step process, and the first two steps are only marginally more invasive than applying for a credit card. Go to the CBP Global Entry website, create a Trusted Traveler account (or log into one you already have from a TSA PreCheck application), and fill out the application form. It asks for basic identity and employment information, your passport details, five years of travel history, and any criminal records. It took me about fifteen minutes.

Once you submit and pay, CBP runs a background check to make sure you're not on any watch lists. If you're clear, you get a conditional approval — at which point you can proceed to the final step, the in-person interview. When I applied, the conditional approval came back in a few days. Current processing times have improved considerably over the backlog years — most applicants now see conditional approval within a couple of weeks, sometimes faster.

Pro Tip
If you search "Global Entry" you'll be offered no shortage of third-party services that charge an extra fee to process your application. Skip them. Go directly to the CBP website. The process is straightforward, and there is no reason to pay someone else to do it.
The Interview
03

The Scheduling Problem

Here's where Global Entry used to be genuinely frustrating. After conditional approval, you have to complete an in-person interview at a CBP enrollment center — and for a while, the wait for an appointment slot was measured in months. When I applied, the closest facility (Baltimore) was eight months out. I found a slot in Newark in three months and put it on my calendar while Janet quietly researched a better option.

Appointment availability has improved significantly since then — the fee increase has helped CBP hire additional staff, and the backlog has worked down. But "improved" doesn't mean "immediate," and scheduling an interview at a dedicated enrollment center is still the slowest path through the process. There are better options.

04

Enrollment on Arrival: The Smart Move

Once you have conditional approval, you don't have to schedule an enrollment center interview at all. If you have international travel coming up, you can complete the interview when you land back in the U.S. through a program called Enrollment on Arrival. It's handled right there at the immigration checkpoint — you go through the usual process, complete the Global Entry interview at the same time, and walk out with your enrollment finalized.

This is how Janet and I handled it. We had a trip to Barbados with flights through Dulles, and Dulles participates in the program. When we landed, we followed the signs to the Enrollment on Arrival line, waited our turn, went through the interview, and that was it. No appointment, no separate trip to an enrollment center, no drive to Newark.

A Note on the Line
The Enrollment on Arrival process went fine, but I'll be honest: it moved slower than it should have. Most of the delay was caused by people who showed up without the required documentation or without having a conditional approval in hand. Rather than turning them away — which is what I would have done — the CBP agent tried to sort everyone out. By the time we got through, our luggage was waiting for us. Which, I suppose, was the point.

Every time since that first, when I've passed through Global Entry I haven't had to stop once I left the Global Entry kiosk to make my customs declaration. My passport stays in my carry-on bag, and I am barely at the yellow line that you aren't supposed to go past unless directed to do so — and the customs agent handling Global Entry processing is directing me to do so. As I approach the booth, he or she looks at me, then the screen, and says my name as I walk by and I nod. The entire time not breaking stride. Of course it also means I've had to wait for my luggage once I get to baggage claim, but I can live with that.

05

Enrollment on Departure: The Newer Option

CBP has since added a third path: Enrollment on Departure, which allows conditionally approved applicants to complete their interview before they board an outbound international flight, rather than waiting until they return. Dulles was the first airport in the country to offer this, and it's now also available at Miami International. If you have an upcoming international departure from either airport and you're sitting on a conditional approval, you can knock out the interview on your way out of the country — no arrival line, no separate trip.

At Dulles, the Enrollment on Departure office is at Gate B41 in Terminal B, staffed daily from noon to 8 p.m. Bring your passport and a proof of residency document — a driver's license with your current address works fine. Give yourself extra time before your flight.

Using Global Entry
06

What It Actually Looks Like

Our first chance to use the newly minted Global Entry status came on the return from a European river cruise. Our flight was the only arrival at the time, every CBP station was staffed — not exactly the scenario that makes Global Entry feel essential. But I had a skip-the-line pass and I was determined to use it.

While our fellow travelers queued up, I walked to a Global Entry kiosk, scanned my passport, put my fingers on the scanner, stood for the facial recognition check, and that was it. Less than a minute. At Dulles there's still a brief stop at a CBP agent after the kiosk, but it's a dedicated Global Entry line, it moves fast, and the agent essentially just waves you through. I barely broke stride.

I still had to wait for my luggage. By the time it arrived, everyone else from our flight had already cleared through immigration. Global Entry didn't actually save me any time that particular trip — but I've decided that if I'm going to wait for anything, I'd rather it be my bags than a passport stamp.

The Mobile App
CBP now offers a Global Entry mobile app that lets you complete arrival processing on your phone instead of at a kiosk — facial recognition, digital receipt, the whole thing. It's available at 80-plus airports and preclearance locations. If you're already enrolled, it's worth downloading before your next international return.
A Few More Things Worth Knowing
07

Traveling with Kids

Every member of your family needs their own Global Entry enrollment to use the expedited lanes — you cannot bring unenrolled family members through the kiosk with you. The good news: as of October 2024, children under 18 are exempt from the application fee when a parent is already enrolled or applying at the same time. If you're applying for yourself and bringing the kids along, you pay $120 total, not $120 per person. That's a meaningful change for families that was long overdue.

08

Renewal

Global Entry is valid for five years. You can renew online up to a year before your expiration date, and once you submit the renewal application, your status is automatically extended for 24 months — which matters if your renewal requires a new interview. Not all renewals do, but if yours does, the Enrollment on Arrival and Enrollment on Departure options are available for renewals as well as first-time applicants.

The Credit Card Angle
Quite a few travel credit cards — the Amex Platinum being the most well-known — include a statement credit that covers the Global Entry application fee. If you carry any premium travel card, check the benefits before you pay out of pocket. The fee reimbursement is one of the easier perks to actually use.
09

The Federal Government Being Efficient

One thing that comes up: if you have privacy concerns about providing biometric data to CBP, worth noting that the federal government already has nearly everything Global Entry collects — your passport application covers most of it. The reason you have to provide it again is that passports are processed by the State Department and Global Entry is a DHS/CBP program. Did you expect the federal government to share a database?

I didn't let it stop me, and I'd make the same call again.

A Personal Note
Anytime I get concerned about handing my biometric information over to the federal government, I remind myself I've volunteered that and so much more to Amazon.com.

Global Entry is a good program even if you only travel internationally once or twice a year. It's worth the fee, the application takes twenty minutes, and between Enrollment on Arrival and Enrollment on Departure, there's no longer a good reason to sit on a conditional approval waiting for an enrollment center interview slot to open up in Newark.

I was doubtful before I applied. I'm not doubtful now. And I'll be an even bigger fan each time I get to skip a genuinely long line.