Most cruise lines speak the same language. Virgin Voyages does not. In their determination to stand out from the industry, they replaced the standard vocabulary entirely — passengers became Sailors, cruises became Voyages, the duty-free shop became Booty Free. Some of it is charming. Some of it will leave you reading a brochure twice.

What follows is a translation guide, plus an explanation of the numbers and colors on the ships that most Sailors initially misread entirely. For all of Virgin's irreverence, they pay genuine respect to maritime traditions — and once you understand the system, you'll find the ships are considerably easier to navigate than most vessels twice their size.

The Dictionary
VV / Virgin
Shorthand for Virgin Voyages.
Ahoy
Used by crew to welcome you aboard. Also functions as hello and goodbye — kinda like aloha.
Sailor
A passenger or guest.
Voyage
A cruise.
Crew
Anyone and everyone who works on the ship.
First Mates
Travel agents. The name reflects VV's genuine recognition of the role travel advisors play in their business — a First Mate's responsibility to the captain, applied to the booking relationship.
Sailor Services
Guest Relations desk.
Lost and Found
Future cruise booking desk. Clever, if you think about it.
Booty Free
The duty-free shop. Also clever.
Shore Things
Shore excursions.
Sailor's Loot
Onboard credit — purchased in advance or awarded as part of a promotion.
Bar Tab
VV's version of a drink package. Can be purchased separately or is included with Mega RockStar Quarters.
Ship Eats
Room service, orderable through The App. Delivery fees apply for standard Sailors; waived for RockStar and above.
The App
The smartphone application that runs most of the onboard experience — dining reservations, drink orders, Shore Things booking, cabin controls, and more. Download it before you sail.
The Band
The RFID wristband that replaces the traditional key card. It opens your cabin, tracks your onboard account, and — because it broadcasts your location to The App — allows crew to deliver your drink order precisely where you're sitting. Standard Sailors receive a standard Band; RockStar Sailors receive a black-and-gold version that signals suite status to crew throughout the ship.
RockStar Quarters
Virgin's suite tier. RockStar Quarters guests receive priority boarding, a stocked in-room bar (first round included), access to Richard's Rooftop, a dedicated RockStar Agent, and priority booking windows for dining and Shore Things. Suites range from the entry-level Seriously Suite (352 sq ft) up through larger corner and aft configurations.
Mega RockStar Quarters
The top tier. Everything in RockStar plus a ship-wide daily bar tab, unlimited Thermal Suite spa access, a dedicated personal agent (not just team access), premium Wi-Fi, private transfer or complimentary parking at the terminal, and daily laundry service. The Massive Suite — 2,147 square feet — occupies this tier.
Richard's Rooftop
The exclusive sun deck on Deck 16, accessible only to RockStar and Mega RockStar Sailors. Features hot tubs, loungers, and a champagne-and-cocktails sunset hour from 5–6 PM daily.
Red Glove Service
Pre-voyage concierge support available exclusively to RockStar and Mega RockStar Sailors — handles dining reservations, special requests, and questions before you board.
The Galley
The food court on Deck 15. Not a buffet — Virgin has no buffets. Instead, a collection of à la carte and to-go options.
The Draughtroom
The craft beer bar — microbrews on tap, whiskey, the works.
Grounds Club
The coffee bar. Not named Starbucks, but you'll recognize it immediately.
Redemption Spa
The onboard spa. Thermal Suite access is available at additional cost for standard Sailors; Mega RockStars have it included.
Squid Ink
The tattoo parlor. An actual tattoo parlor. On the ship.
Scarlet Night
Quite possibly the most fun you'll have on a cruise ship. Wear something scarlet. The lighting throughout the ship shifts to match.
The Red Room
The main entertainment venue. Hosts headline shows and converts to a dance floor for late-night events.
Duel Reality
One of the headline shows in the Red Room — a modern acrobatic take on Romeo and Juliet. The show is designed to recruit you into picking sides from the moment you walk in, and it works.
Untitled Dance Show Party Thing
The other Red Room headline. Part show, part dance party — the venue becomes the dance floor. Performers meet you where you are in your dance journey and gradually pull you in. You'll find yourself dancing regardless of how firmly you planned not to. Adult language is used.
The Fleet
Context

Four Ships, One Language

Virgin launched with Scarlet Lady in 2021 and has since grown to four ships: Scarlet Lady, Valiant Lady, Resilient Lady, and Brilliant Lady, which entered service in September 2025. All four are sister ships — same layout, same 110,000-gross-ton design, same lexicon. The vocabulary above and the navigation systems below apply to all of them.

The one exception is Brilliant Lady, which was built with her lifeboats set further inward, making her the only ship in the fleet capable of transiting the Panama Canal. This opens up West Coast U.S. and Alaska itineraries that her sisters can't access. Each ship has its own mermaid figurehead and its own mix of entertainment, but the bones — and the words — are the same.

Adults Only
All Virgin Voyages ships are strictly adults-only. Every Sailor must be 18 or older. No exceptions.
Words, Numbers & Colors
Navigation

By the Numbers

In various places around the ship, you'll notice vertical illuminated strips running up bulkheads at about waist height. They're numbered, they're lit, and they look like they mean something. In the Galley on Deck 15, sailors typically assume they're table numbers. They're not. In the Grounds Club coffee bar on Deck 7, they look like seating section markers. Also not that.

They represent structural frame numbers — the numbered support beams that run vertically up from the keel plate. Normally hidden inside the superstructure, Virgin made them visible and uses them as part of the ship's wayfinding system. Once you know what they are, they help you locate yourself fore or aft along the ship's length. The cabin numbering system builds on the same logic.

Navigation

Cabin Numbers: Actually Brilliant

On most large cruise ships, cabin numbering has become a maze — blocks of numbers for port side, different blocks for starboard, still more for interior passageways, none of it intuitive. I routinely get lost on these ships from the moment I board until the moment I disembark. My path to and from my cabin on most cruises looks like a Family Circus comic strip.

Virgin solved this. Each cabin number consists of three elements: the deck number, the frame number of the cabin's forward wall, and a single letter — A for port, Z for starboard, M for interior midship passageway. Our cabin on Scarlet Lady was 12014Z: Deck 12, frame 014 (low number, so toward the aft end of the ship), starboard side. When I first heard this scheme I assumed there'd be a problem — two cabins with the same number on opposite sides of the ship. There was a chance of some tanked-up Sailor banging on my door at 2AM trying to get his Band to open it. That didn't happen. When you step off an elevator, signage on each side of the passageway displays the A or Z designation in large, obvious block letters. You glance left, glance right, turn the correct way. Half a minute, start to finish.

It's simple because it's logical. Coming from someone who stays lost on most ships until departure day, that's not a small thing.

Navigation

By the Colors

The A and Z designations in each elevator and stairwell bank appear in white block letters against colored backgrounds — blue for the forward and aft thirds of the ship, red for the midship section. The same scheme carries through the cabin passageway lighting: blue corridors forward and aft, red amidships. Once you notice it, your location on the ship is immediately legible without reading a sign.

The elevators extend the metaphor — forward and aft lifts feature a blue vista of rising bubbles; midship elevators show the same bubbles in red. It's subliminal wayfinding done well. The one exception: on Scarlet Night, all the lighting across the ship goes solid red. Navigation by color becomes, temporarily, useless — which feels entirely appropriate.

Words, numbers, and colors on the Virgin ships all carry meaning. Take a few minutes at the start of your voyage to sort it out and you'll find yourself considerably less lost than most of your fellow Sailors. Which, given that disorientation is something of a default state on modern cruise ships, is no small advantage.